Micheal S Popoola

Popoola Michael Segun is a doctoral researcher and a seasoned Information and Communication Technology executive with deep expertise in deploying digital innovation to drive institutional reform, operational excellence, and citizen-centric service delivery. With a strong track record in both the Nigerian public and private sectors, he has led and contributed to large-scale technology transformation initiatives that sit at the intersection of policy, governance, and digital innovation.

Currently serving as the Director, ICT at the National Pension Commission (PenCom), he has been instrumental in advancing automation, enterprise systems, customer service transformation, Governance, Risk and Compliance (GRC), and data-driven decision-making. His work has consistently focused on leveraging ICT to strengthen transparency, efficiency, and trust in public institutions.

Beyond implementation, and with over two and a half decades of post-qualification experience spanning consulting, telecommunications, banking, fintech and public service, Michael has been a thought leader in technology-enabled governance, actively contributing to high-level discussions on digital transformation, innovation leadership, cybersecurity, and the future of public service delivery. He is passionate about nurturing innovation ecosystems and mentoring teams to move ideas from concept to scalable, sustainable solutions.

With a background in information technology, he is currently undertaking a Doctorate in Business Administration (DBA) programme at Rome Business School and a Doctorate in Artificial Intelligence (AI) and Technology Management (DAITM) at Guglielmo Marconi University, Italy. He continues to advocate for the purposeful, ethical, and inclusive use of technology as a catalyst for national development.

He is an alumnus of Lagos State University, Lagos Business School, IMD Business School, Kellogg School of Management and Imperial College, UK, among others, and has served on several national and private-sector transformative committees.